Synopsis
CometChat, a CPaaS firm founded by twins Anuj and Anant Garg, raised $6.5 million from Run Ventures, taking total funding to $21.1 million. The startup works with matrimonial platforms, restaurant chains, real estate brokerage firms, and hospital chains, and others.Founded by twins Anuj and Anant Garg in 2010, the company provides enterprises with plug-and-play text, chat, video, and voice communication tools that can be integrated into their websites and apps.
The startup works with matrimonial platforms, restaurant chains, real estate brokerage firms, and hospital chains, and others.
“This fundraise is about doubling down on our infrastructure, taking what already works and extending it to power the next wave of AI-led communication experiences,” said Anuj, CEO.
Anuj added that the company will focus on building proactive outbound intelligence, i.e., AI agents that can track triggers such as restock alerts or refund delays and reach out to customers before issues escalate.
The startup claims it is also developing multi-agent orchestration through a visual workflow builder that enables non-technical teams to manage specialised agents for tasks such as billing and scheduling. It added that a customer intelligence layer will capture user preferences to deliver personalised interactions across channels like web, SMS, WhatsApp, and voice.
Comet Chat provides chat APIs, software development kits (SDKs), and open-source UI kits and widgets, and has a developer base of over 50,000 on its platform.
“For many companies, AI is a disruption or even a threat. For us, it’s a natural extension of what we’ve already built,” Anuj added. He noted that while basic messaging is easy to build, delivering real-time, secure communication at scale for millions of users requires deep infrastructure capabilities.
Gupshup, another conversational messaging platform, has raised $60 million (about Rs 518 crore), with the majority in the form of equity funding from venture capital firm Globespan Capital Partners, and the rest as debt from EvolutionX Debt Capital, in July 2025, as reported by ET.
